Privacy Policy | Minadi Autos Lagos

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Company (referred to as either "the Company", "We", "Us" or "Our") refers to Minadi Ltd, 27 Akin Adesola St, Victoria Island, Lagos State, Nigeria.
Account means a unique profile or credentials created for You to access our Service or specific features.
Cookies are small files placed on Your computer or mobile device by a website, containing details of Your browsing activity among other uses.
Country refers to Nigeria.
Device means any device that can access the Service such as a computer, cellphone, or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Minadi Autos Website accessible at https://minadiltd.com.
Service Provider means any natural or legal person who processes data on behalf of the Company to facilitate, deliver, or analyze the Service.
Usage Data refers to data collected automatically, either generated by using the Service or from the website infrastructure itself.

Collecting and Using Your Personal Data

Types of Data Collected

While interacting with our platform, showrooms, and service booking tools, We may collect several categories of information:

1. Direct Contact & Identity Data

Full legal name and title
Email address
Primary and alternative telephone numbers
Residential or business delivery address across Lagos and Nigeria

2. Automotive & Transaction Inquiry Data

Vehicle preferences (brand, model, trim, color, and fuel type including ICE, Hybrid, and EV)
Test drive scheduling preferences, driver license verification details, and preferred showroom branch (Victoria Island or Ikeja)
Trade-in vehicle specifications (make, model, year, VIN, mileage, and condition assessments)
Financing and payment structure preferences (bank partnerships, payment terms, or corporate fleet lease inquiries)
Post-sale service, warranty claims, and scheduled maintenance records

3. Digital Interactions & Customer Support Data

Live chat transcripts, inquiries submitted through Tawk.to, and email communications
Form submissions sent via Web3Forms (inquiries, price quotes, and newsletter subscriptions)
Client feedback, survey responses, and showroom appointment notes

4. Usage & Technical Data

Usage Data is gathered automatically when accessing the site. This includes IP addresses, browser types, operating systems, referring URLs, pages viewed, time spent per vehicle page, and diagnostic logs.

Tracking Technologies and Cookies

We use Cookies, beacons, and tags to keep the platform secure and analyze performance. You can instruct your browser to reject cookies, though certain interactive features (like test drive forms or preference recall) may be limited.

Essential Cookies: Required for site navigation, security verification, and form operations.
Consent Cookies: Store your acceptance or refusal of cookie tracking preferences.
Analytics & Functionality Cookies: Help us identify high-interest car models, remember preferred regional showrooms, and optimize site speed.

How We Use Your Information

Minadi Autos processes personal data for clear operational purposes:

To book, confirm, and manage vehicle test drives and showroom consultations
To provide proforma invoices, pricing sheets, vehicle availability alerts, and financing options
To maintain vehicle warranty, parts ordering, and repair documentation
To send editorial updates, brand launches (MG, Geely, GWM), and curated newsletters when subscribed
To detect, prevent, and mitigate fraud or unauthorized showroom impersonation
To comply with regulatory recordkeeping obligations under Nigerian law

Data Sharing and Disclosure

We do not sell your personal data. We share information only under defined conditions:

Authorized Service Providers: Trusted technical and operations vendors (e.g., Supabase for database hosting, Web3Forms for form relay, Tawk.to for live support, and verified logistics partners).
Automotive Partners & Insurers: Official manufacturer warranty registries and authorized insurance or vehicle registration partners upon your explicit request.
Legal Compliance: When required by Nigerian courts, law enforcement, or regulatory agencies.

Retention and Security

We retain personal data only as long as needed to fulfill test drives, sales contracts, warranty lifecycles, and legal compliance. We apply technical encryption and restricted access controls to guard your records, though no internet transmission method is completely immune to risk.

Your Privacy Rights

Subject to applicable Nigerian data protection regulations, you have the right to request access to the personal data we hold about you, request corrections to inaccurate entries, opt out of marketing emails, or request data deletion where retention is not legally required.

Contact Us

For privacy questions, access requests, or policy inquiries, reach out to our team:

Email: Info@minadiltd.com
Phone: +234 803 309 4688
Showroom: 27 Akin Adesola St, Victoria Island, Lagos, Nigeria